Blocks Studio ("we", "us", or "our") is committed to protecting your privacy. This policy outlines how we handle data within our mobile applications across the Apple App Store, Google Play Store, and Facebook platforms.
1. Information Collection via Authentication Services
To synchronize your game progress across multiple devices, we use third-party authentication services. When you log in, these services provide us with specific data:
- Facebook Login: We receive your User ID (ASID), name, and profile picture URL.
- Sign in with Apple: We receive a unique user identifier and, at your discretion, your email address.
- Google Play Games: We receive your Google user ID and gaming profile information.
- Firebase Authentication: We use Firebase to securely manage and link these identities to your game account.
2. Technical Data and Analytics (Firebase)
We use Google Firebase to ensure game stability and improve user experience. The following data is processed:
- Firebase Crashlytics: We collect crash reports and stack traces to fix technical issues. This data is generally anonymous.
- Google Analytics for Firebase: We track in-game events (e.g., tutorial completion, level ups) to optimize gameplay.
- Device Identifiers: We collect IDFA (iOS) and GAID (Android) to measure the effectiveness of our marketing.
3. Cookies and Tracking
We use cookies and similar technologies to remember your preferences and prevent fraudulent activities. You can manage tracking permissions through your device's privacy settings (e.g., "Limit Ad Tracking" on iOS).
4. Data Retention and Account Deletion
We retain your data as long as your account is active. In accordance with Apple, Google, and Meta regulations, you have the right to delete your account at any time.
Deletion requests are typically processed within 24-72 hours.
Account Deletion Process:
To request permanent deletion of your account and all associated data, please visit our: Account Deletion Portal. Once processed, your data (including character progress and purchase history) cannot be recovered.
5. International Data Transfers
Your information is processed on servers provided by Google Cloud and Amazon Web Services (AWS). We ensure appropriate safeguards are in place for data transferred outside the EEA/UK.
6. Children's Privacy
Our games are directed to a general audience and do not knowingly collect data from children under 13 (or the applicable age in your country). If you believe we have accidentally collected such data, please contact us.